Re: Video Downloads

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Posted by COCCO on April 02, 2007 at 22:52:47:

In Reply to: Video Downloads posted by peter griffin on April 02, 2007 at 21:59:06:

: Ordered video for download last night, got a payment confirmation email but no password...emailed help@coccovision and never heard back...

Hi Peter,

Sorry about that. I'm at home now but will look into it tomorrow. Normally you should have gotten an answer. And perhaps you did and it is in your bulk box. We do check those email addresses on and off all day long and deal with things as they come up. Sometimes we are distracted by some other technical crisis but usually we are pretty fast.

Actually I will now log into the admin part of our downloads area and see if I can see the problem and solve it.

Thanks for your patience.


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